Cookie policy

1. What cookies are

Cookies are small text files saved on your device by a website. Similar technologies can store or read information in your browser for security, functionality, measurement or advertising.

2. Our current use

If you accept optional analytics cookies, we use Google Analytics and Microsoft Clarity to understand how visitors use the website, identify problems and improve the experience. We do not use these tools until you accept analytics cookies. Basic server logs may still record technical request information for security and reliability; see our Privacy Policy for details.

3. Strictly necessary technology

We use strictly necessary browser storage to keep the service secure, remember a basket, maintain checkout, complete a payment and, on our audio guest book product pages, keep a live-support conversation available while you browse. These technologies do not require consent where they are genuinely essential to a service you request.

4. Optional cookies

We do not set non-essential analytics cookies unless you have made a clear choice. Our cookie control lets you accept or reject them with equal ease. You can change your choice at any time using the Cookie settings link in the website footer.

Google Analytics measures visits, page use and general website performance. Microsoft Clarity provides aggregated interaction insights such as heatmaps and session recordings. Advertising storage and personalisation remain disabled for both services.

5. Browser controls

Most browsers let you view, delete or block cookies in their privacy settings. Blocking essential storage may stop checkout, login or payment features from working correctly.

6. Contact us

Questions about our use of cookies can be sent to hello@thewedshop.co.uk.